Shipping Policy

Shipping Methods:

We offer a variety of shipping methods to cater to your specific needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your requirements. Our shipping methods include:

  • Standard Shipping: Our standard shipping option ensures that your order is delivered within the estimated timeframe specified at checkout. This method is reliable and cost-effective.
  • Express Shipping: For those who need their orders delivered quickly, we offer express shipping. With this option, your order will be prioritized and delivered to you in the shortest possible time.
  • International Shipping: We also provide international shipping for customers outside of our domestic market. Please note that international shipping may be subject to additional fees and customs regulations.

Shipping Costs:

Shipping costs are calculated based on various factors, including the weight and dimensions of the products, the shipping method selected, and the destination address. The exact shipping cost for your order will be displayed at checkout, allowing you to review and confirm before completing your purchase.

Order Processing Time:

Once your order is placed, our team works diligently to process and prepare it for shipment. The processing time may vary depending on the product and its availability. Typically, orders are processed within 1-2 business days. However, during peak seasons or promotional periods, processing times may be slightly longer.

Tracking Your Order:

We understand the importance of being able to track your order. That's why we provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its expected delivery date.

Delivery Time:

The delivery time for your order will depend on the shipping method selected and the destination address. While we strive to deliver your orders within the estimated timeframe, please note that unforeseen circumstances or external factors may cause delays. We recommend referring to the tracking information provided for the most up-to-date delivery status of your order.

Lost or Damaged Shipments:

In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a satisfactory resolution.

Contact Us:

If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. You can contact us via phone at 971-56712-5700  or email us at zignoraonline@gmail.com. Our dedicated team is here to assist you and provide any necessary assistance.

Physical Address:

If you prefer to visit us in person, our physical address is Dubai, United Arab Emirates. Please note that this address is for reference purposes only and is not a retail location.